Privacy Policy

Information we collect

Depending on how you use the website, we may receive your name, mobile number, email address, delivery address, order notes, cart contents, order details, and messages you send to us. We may also receive basic technical and usage information needed to keep the website secure and improve its performance.

How we use information

We may use information to:

• validate, confirm, fulfil, and support orders;
• contact you about an order or a question you have sent us;
• coordinate pickup, delivery, payment, and order updates;
• keep records, prevent misuse, and protect the website; and
• understand website usage and improve our products and service.

Cookies and local storage

The website may use essential browser storage to remember your cart and support basic site functions. We also use Google Analytics to understand general website usage. You can manage cookies and browser storage through your browser settings, but some site features may not work correctly if they are disabled.

Sharing and service providers

We may share the information needed to operate an order with service providers that support hosting, catalogue and order processing, delivery, payment, communications, security, or analytics. We do not sell your personal information. We may also disclose information when required to protect the website, respond to a valid legal request, or prevent fraud or harm.

Retention and security

We keep information for as long as it is reasonably needed for the purposes described here, including order support, records, dispute handling, and legal or operational requirements. We use reasonable safeguards, but no website or electronic transmission can be guaranteed completely secure.

Your questions and requests

You may contact us to ask about the personal information we hold about you, request a correction, or raise a privacy concern. We may need to verify your identity before responding to a request.

Changes to this policy

We may update this policy when our website, services, or information practices change. The latest version will always be published on this page.

Contact us

For privacy questions, email [email protected].